iOS Support - J8

Frequently Asked Questions (FAQ)

Why is the game crashing on my iPhone?

If the game is crashing on your device, please try the following steps:

• Ensure that your iOS version is up to date.
• Close all other apps running in the background to free up memory.
• Restart your device and attempt to open the game again.
• Check the App Store for any available updates to the game.

If the issue persists, please contact us for further assistance.

How do I save my game progress?

Your progress is automatically saved locally on your device. Currently, there is no cloud-saving feature for iOS, so please ensure that you do not uninstall the game to avoid losing your progress.

Does the game support the latest iOS updates?

Yes! J8 is compatible with the latest iOS versions. We actively ensure that the game is optimized for new updates. If you encounter any issues after updating iOS, please reach out to us.

How do I contact support?

If you have any questions or need further assistance, feel free to contact us at [email protected]. Our team will respond as soon as possible.